Seeking Civility? Understanding and Eradicating Workplace Bullying

This training program will discuss the definition of workplace bullying and detail strategies to implement a corporate policy that gets buy-in from employees. It will also discuss how to empower employees, supervisors and managers to prevent bullying and offer a wide perspective on regulatory updates on workplace bullying.

• Definition of workplace bullying and examples
• Damage caused to targets, bystanders, and the organization
• Making a business case for addressing bullying to organizational leaders
• Corrective action items to end bullying
• Preventative action items and sustainable culture change
• Regulatory updates and information about where bullying has already been made illegal
   

• Definition of workplace bullying
• Examples of bullying behavior
• Social system of workplace bullying
• Damage caused to targets and the organization
• Making a business case to the c-suite for ending bullying
• Implementing a corporate policy that gets buy-in from employees
• Leaning on your core values to put a stop to bullying behavior
• Empowering employees, supervisors and managers to stop bullying
• Creating a strategic plan around ending bullying
• Conducting effective employee and manager training that will provide the right skills
• Regulatory updates on workplace bullying
   

Workplace bullying is systematic psychological abuse that degrades and humiliates, and causes anxiety, depression, burnout, and lower levels of job satisfaction in targets and bystanders. Behaviors include frequent yelling, manipulation of work, nasty emails, social isolation, and a host of others. If allowed to flourish, bullying causes increased turnover, communication breakdown, reduced quality in work and poor customer service. In the end, bullying creates an unsafe and unhealthy work environment that can cost an organization millions if not addressed.

This webinar will analyze these issues and provide best practices for corrective and preventive actions to ensure regulatory compliance and a positive organizational culture.

• HR professionals
• Business consultants
• EAPs (Employee Assistance Programs)
• Labor relations
• Unions
• Leaders, directors, managers and supervisors
• Business owners
   

Catherine M. Mattice, MA, SPHR, SHRM-SCP is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Chevron, the American Red Cross, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared as an expert in major news outlets including NPR, FOX, NBC, ABC, USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, Washington Times, Psychology Today and Bloomberg. Catherine is Past-President of the Association for Talent Development (ATD), San Diego Chapter, and one of the founders (and current president of) the National Workplace Bullying Coalition. In his foreword to her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, Ken Blanchard said it was “the most comprehensive and valuable handbook” on workplace bullying. BACK OFF, and her second book, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying, are both available on Amazon.